Shortly after implementing a GPS Fleet tracking system in their business owners immediately feel the financial benefits. Fleet owners will see almost immediately increased productivity, fuel efficiency, and safety. An additional benefit is improved customer satisfaction and company reputation. A local hvac company noticed an increase in customer satisfaction once the company was able to provide accurate arrival time estimates, and this allowed their customers to be taken care of in a more efficient manner. This worked out for both customers and the workers, they were able to help more customers in a day and get their employees home faster at the end of the day.
In a competitive industry, service companies are looking for ways to stand out and strong customer service is an attainable leverage point.Using GPS fleet tracking solution allows dispatch to monitor driver whereabouts, enabling for a quick resolution for customer disputes. Using trips history you can determine where your drivers have been, when they have arrived, and how long they were on site for. This give proof beyond a shadow of a doubt when it comes to resolving customer disputes leading to satisfied customers.
Fleet and asset tracking provide service businesses transparency and ease of use, allowing business owners to realize the benefits in a number of departments. The ability to access the location of a vehicle within seconds maximizes the benefits to both the business and customers, increasing driver productivity and efficiency. Utilizing a GPS fleet tracking solution saves a company both time and money, especially for those in the p-h-c industry.